Effective Date: August 12, 2025
Welcome to Lone Star CWI LLC (“we,” “us,” “our”). We are committed to protecting the privacy and security of our users’ information. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website, lonestarcwi.com (the “Site”), and use our online prep courses and related services (collectively, the “Services”).
By accessing our Site and using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect several types of information from and about users of our Services, including:
Personal Identification Information:
Contact Details: Your first and last name, email address, mailing address, and phone number.
Account Credentials: Your username, password, and other information for account registration and authentication.
Payment and Transaction Information:
When you purchase a course, we collect information necessary to process your payment, such as your billing address. We use a third-party payment processor (e.g., Stripe, PayPal) to handle credit card and other payment information securely. We do not store your full credit card details on our servers.
Course and Usage Information:
Information related to your progress in our courses, including quiz scores, practice exam results, and completion data.
Communications you send to us, such as feedback, questions, or information you provide for customer support.
Technical and Device Information (Collected Automatically):
Log Data: Your IP address, browser type and version, operating system, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other standard weblog information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. (See Section 6 for more details).
How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, operate, and maintain our Services.
Create and manage your account and process your registration.
Process your transactions and send you related information, including purchase confirmations and invoices.
Send you administrative communications, such as updates to our terms, security alerts, and support messages.
Respond to your comments, questions, and provide customer service.
Monitor and analyze trends, usage, and activities in connection with our Services to improve them.
Send you promotional and marketing communications (with your consent, where required), from which you can opt-out at any time.
Maintain the security and integrity of our Site and Services.
Comply with legal obligations and enforce our terms and conditions.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and data analytics. These providers are contractually obligated to protect your information and are restricted from using it for any other purpose.
For Legal Reasons: We may disclose your information if we believe it is required to comply with a law, regulation, legal process, or governmental request; to enforce our Terms and Conditions; or to protect the rights, property, or safety of Lone Star CWI LLC, our users, or the public.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as a business asset.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. We use SSL/TLS encryption for data transmitted to and from our Site. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies (small text files placed on your device) and similar technologies to help operate our Site and collect data. Cookies allow us to remember your preferences, enable you to sign in, and analyze how our website is performing. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to use some of the features of our Services.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
Access and Update: You can review and change your personal information by logging into your account profile.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by following the “unsubscribe” link in the email.
Data Deletion: You may request the deletion of your account and personal information, subject to certain exceptions prescribed by law.
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our Services are not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
Third-Party Links
Our Site may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lone Star CWI LLC Email: support@lonestarcwi.com